Privacy & Data
At H Bazi, your privacy is not an afterthought. This Privacy Policy explains exactly what personal data H Bazi collects from players in Bangladesh, why we collect it, how we use it, and what rights you have over your own information. We keep things plain and honest — no legal jargon designed to confuse you.
Our Commitments
These are the six core privacy commitments H Bazi makes to every player. Full details are in the policy sections below.
H Bazi does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data stays within the H Bazi ecosystem and is only shared where strictly necessary to operate your account.
Every connection to H Bazi is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information are encrypted in transit and at rest on H Bazi's secure servers.
H Bazi only collects the data that is genuinely needed to operate your account, process payments, and comply with legal obligations. We don't collect data just because we can — only what we actually need.
H Bazi gives you clear rights over your personal data. You can request access to your data, ask for corrections, request deletion, or withdraw consent for marketing communications at any time through your account settings or by contacting support.
H Bazi keeps your data only for as long as it is needed. Account data is retained for the duration of your account and for a defined period after closure to meet legal obligations. We don't hold onto data indefinitely.
In the unlikely event of a data breach that affects your personal information, H Bazi will notify you promptly and take immediate steps to contain the breach and protect affected accounts.
This Privacy Policy describes how H Bazi ("H Bazi", "we", "us", "our") collects, uses, stores, and protects the personal data of players who register and use the H Bazi platform at h-bazi.net and through the H Bazi mobile application.
H Bazi is committed to handling your personal data responsibly and transparently. We understand that players in Bangladesh trust H Bazi with sensitive information — including payment details and identity documents — and we take that responsibility seriously. This policy is written in plain language so that every H Bazi player can understand exactly what happens to their data.
By registering an H Bazi account or using the H Bazi platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. This Privacy Policy forms part of H Bazi's Terms and Conditions.
H Bazi collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically by your use of H Bazi, and information received from third-party service providers such as payment processors.
| Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number Account registration & identity verification | |
| Contact Data | Mobile number, email address | Account communication & support |
| Payment Data | bKash / Nagad / Rocket wallet number, transaction IDs | Processing deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security, fraud prevention & platform optimisation |
| Usage Data | Pages visited, games played, bet history, session duration | Platform improvement & responsible gaming monitoring |
| Communications Data | Live chat transcripts, support emails, SMS records | Customer support & dispute resolution |
H Bazi does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by responsible gaming obligations (for example, if you request self-exclusion and provide context about a gambling-related health concern).
H Bazi uses your personal data for the following purposes. We only use your data for purposes that are compatible with why it was originally collected.
H Bazi processes your personal data on the following legal grounds:
H Bazi does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
H Bazi uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use H Bazi. A cookie is a small text file stored on your device when you visit H Bazi.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the H Bazi platform. For essential cookies, no opt-out is available as they are required for the platform to operate.
H Bazi takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.
While H Bazi takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect that your H Bazi account has been compromised, contact H Bazi support immediately at [email protected].
H Bazi retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
After the applicable retention period expires, H Bazi will securely delete or anonymise your personal data so that it can no longer be linked to you.
As an H Bazi player, you have the following rights over your personal data. To exercise any of these rights, contact H Bazi at [email protected]. H Bazi will respond to all data rights requests within 30 days.
Request a copy of all personal data H Bazi holds about you.
Ask H Bazi to correct any inaccurate or incomplete personal data.
Request deletion of your personal data where there is no legal reason to retain it.
Ask H Bazi to restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to H Bazi processing your data for marketing or legitimate interest purposes.
H Bazi is strictly an 18+ platform. H Bazi does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an H Bazi account or provided personal data to H Bazi, please contact us immediately at [email protected]. H Bazi will investigate and, if confirmed, delete the account and all associated data without delay.
H Bazi uses age verification checks during registration and reserves the right to request proof of age at any time. Accounts where the player cannot confirm they are 18 or older will be suspended pending verification.
The H Bazi platform may contain links to third-party services, including game providers and payment gateways. This Privacy Policy applies only to H Bazi's own data practices. H Bazi is not responsible for the privacy practices of third-party services, and we encourage you to read the privacy policies of any third-party service you use in connection with H Bazi.
Game content on H Bazi is provided by licensed third-party game studios. These providers may collect anonymised gameplay data for the purpose of game performance monitoring. They do not receive your personal identity or payment data from H Bazi.
H Bazi may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the H Bazi platform. When we make significant changes, we will notify registered players via email or an in-platform notification before the changes take effect.
The current version of this Privacy Policy is always available on this page, along with the date it was last updated. We encourage you to review this policy periodically. Your continued use of H Bazi after a policy update constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or H Bazi's handling of your personal data, please get in touch with the H Bazi data team:
H Bazi aims to respond to all privacy-related enquiries within 5 business days, and to complete data rights requests within 30 days of receipt. If you are not satisfied with H Bazi's response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
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